Support
Use this page to contact Brikaya about gameplay help, privacy, safety, rights, data deletion, and public-site questions for https://brikaya.com/ and /play/. We keep one public contact so players do not need an account to get help.
Last updated: 2026-07-29
Contact
Email contato@brikaya.com with a clear subject and a short description of the issue. Mention whether you were on the landing page, a guide, downloads, a legal page, or the game at /play/, and whether the problem happens online, offline, or only after an install or home-screen shortcut.
Do not send passwords, payment card data, one-time codes, government ID scans, or unnecessary personal documents. We only need enough context to understand the request and reply safely without collecting more than the case requires.
What to include
Include the page URL, device type, operating system, browser name and version, language setting, and the steps that led to the issue when that helps explain the request. Screenshots without sensitive data are useful for layout, blank-screen, or control problems. If the screen stayed white after an update, note whether you had installed the app and which URL opened. If offline play failed, say whether the first online load had finished before you lost connectivity.
Safety and rights
Use the same contact for privacy questions, data deletion help, rights questions, or safety concerns. For self-serve local deletion, open the data-deletion page and use restore defaults or clear site data. Player guides, the FAQ, and Updates answer common questions about free play, offline access, and where to find each part of Brikaya. We aim to reply with practical next steps rather than account procedures that this free version does not use. If a guide solves the issue, no email or personal information is needed.